Frequently Asked Questions
Are you accepting new clients?
Yes! For new clients, we will need a copy of your pet’s most recent rabies vaccination record so we can get their pet profile started here at Scruff 😄
How far out are you booked?
As of July, we are in our busy summer season! We are booking about 2 weeks ahead for dogs under 20lbs, about 2-3 weeks ahead for dogs over 20lbs.
Looking to book two or more dogs at a time? For faster availability, we can schedule your dogs on separate days. If you’d like your dogs to come in together, we may have to look a little further out so we can get each pup a spot with their own groomer at the same time. We recommend booking at least two appointments to save your dogs’ spots for next time!
How long do your grooms take?
Our goal is to get your pup back within 4 hours of drop off. We will send you a text as soon as your pup is ready.