Frequently Asked Questions
Are you accepting new clients?
Yes! For new clients, we will need a copy of your pet’s most recent rabies vaccination record so we can get their pet profile started here at Scruff 😄
How far out are you booked?
During September and October, we typically have same-week availability. The week before Thanksgiving and Christmas are usually our busiest of the year, so book ahead for the holidays while you can!
Looking to book two or more dogs at a time? For faster availability, we can schedule your dogs on separate days. If you’d like your dogs to come in together, we may have to look a little further out so we can get each pup a spot with their own groomer at the same time. We recommend booking at least two appointments to save your dogs’ spots for next time!
How long do your grooms take?
Our goal is to get your pup back within 4 hours of drop off. We will send you a text as soon as your pup is ready.
Want to check in on your pup? Please call or text for an update during their groom. Pups get very distracted when their humans visit in the middle of their haircut 🙈 Thank you for helping keep your pup safe and wiggle-free while we cut their hair!